Privacy Policy

Information We Collect

Information Provided by Users

When you register an account, make a deposit, withdraw funds, or contact our support team, we may collect information such as your name, date of birth, email address, telephone number and payment details. We also collect any information you voluntarily provide when completing forms, participating in promotions, surveys or communicating with us.

Technical and Usage Data

Certain technical and usage data may be collected automatically when you visit our website. This can include your IP address, browser type and version, device identifiers, operating system, pages visited, time spent on the site, and general interaction data. This information helps us understand how our services are used and allows us to improve the player experience.

How Information Is Used

We use the information we collect to provide, maintain and improve our gaming services. This includes creating and managing your account, processing deposits and withdrawals, verifying your identity where required, providing customer support, and personalising your experience with relevant game recommendations and offers.

Usage data may also be analysed to understand player preferences, detect and prevent fraudulent activity, ensure regulatory compliance, and develop new features. Where you have consented, we may use your contact details to send you updates about new games, bonuses and promotions.

Data Sharing

We do not sell your personal data to third parties. Information may be shared with service providers who assist us in operating the casino, such as payment processors, hosting providers, customer support platforms, identity verification services and analytics partners. These companies are only permitted to use your data for the specific purposes we instruct and are required to maintain appropriate security standards.

We may also disclose information where we are legally obliged to do so, for example in response to a court order, regulatory request, or to protect the rights, property or safety of Spin Panda Casino, our players or the public.

Cookies and Similar Technologies

Our website uses cookies and similar technologies to enable certain functions, analyse traffic, and provide a better gaming experience. These technologies help us remember your preferences, maintain your session, and understand which areas of the site are most popular.

You can manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may limit your ability to use some features of the website or affect the overall performance.

Data Retention

We retain your personal data only for as long as reasonably necessary to fulfil the purposes for which it was collected, or as required by applicable laws and regulations. Once the need for the data ends, we take steps to securely delete or anonymise it.

Data Security

We take the protection of your information seriously and implement reasonable technical and organisational measures to safeguard it against unauthorised access, accidental loss, misuse or alteration. While we strive to use appropriate security practices, no method of data transmission or storage can guarantee complete security.

User Privacy Requests

You may contact us at any time regarding your personal data. This includes requests to access, correct, update or delete information we hold about you. All such requests will be handled promptly and in accordance with applicable requirements. For privacy-related enquiries, please reach out to our customer support team, who will assist you.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations or operational practices. Any revisions will be posted on this page with an updated effective date. We encourage you to review this Policy periodically so that you remain informed about how we protect your information.

By continuing to use Spin Panda Casino after any changes are published, you acknowledge your acceptance of the updated terms.